/ resources
RTO 46538 · Brisbane
resources.
The policies and student information every learner is entitled to — plus the national regulator.
/ policies & documentsnexa.edu.au
01 · policy
Privacy Policy
What we collect, how we hold it, and your rights of access and correction.
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02 · policy
Terms & Conditions
The terms you agree to when you enrol in a Nexa course or pack.
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03 · policy
Refund Policy
When refunds and transfers apply, and how to request one.
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04 · student
Student Handbook
What to expect of us and what we expect of you — enrolment, support and recognition of prior learning.
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05 · student
Complaints & Appeals
How to raise a concern or appeal an assessment decision, and what happens next.
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06 · regulator
ASQA
The Australian Skills Quality Authority — the national regulator for vocational education and training.
asqa.gov.au →
Full policy documents and the current Student Handbook live on train.nexa.edu.au.